Privacy Policy

1. Who We Are

Your AI Bestie is an AI business audit and consulting service operated by Randhi under AI Lucid Systems. Our website is youraibestie.net. When we say "we," "us," or "our" in this policy, we mean Your AI Bestie and AI Lucid Systems.

If you have questions about this policy or how we handle your information, contact us at:
Email: ailucidsystems@gmail.com
Website: youraibestie.net/contact

2. What Information We Collect

We collect information in two ways — information you give us directly and information collected automatically when you use our site.

Information You Give Us Directly

When you use the free Demo:

• First name
• Email address
• Phone number
• Your answers to the 5 demo questions

When you purchase and complete an audit intake (Snapshot or Deep Dive):

• First name and last name
• Email address
• Phone number
• Your answers to all intake questions (business type, revenue range, workflows, tools, goals, and related business information)

When you submit a Custom Business Assistant inquiry:

• Full name
• Email address
• Phone number
• Business type
• Description of the workflow or task you want handled
• Your path preference and timeline

When you contact us:

• Full name
• Email address
• Phone number
• Your message and inquiry category

When you create a client portal account:

• Email address
• Password (encrypted — we never see your actual password)

When you make a purchase:

Payment information is collected and processed by Stripe, our payment processor. We do not store your credit card number, billing details, or payment credentials on our servers. Stripe's privacy policy governs how they handle your payment data.

Information Collected Automatically

When you visit our website, we may collect:

• Your IP address and general location
• Browser type and version
• Pages visited and time spent on each page
• Referring website (how you found us)
• Device type (desktop, mobile, tablet)

This information is collected through standard web analytics tools and cookies. It helps us understand how people use our site so we can improve it.

3. How We Use Your Information

We use the information you share with us to:

• Deliver your audit report, Quick Start Guide, or other purchased service
• Communicate with you about your order, intake, or inquiry
• Provide access to your client portal
• Follow up with you about relevant services based on your audit results
• Improve our services based on how clients engage with them
• Process your payment through Stripe
• Respond to your questions and support requests
• Send you service-related emails (delivery confirmations, report availability notices)
• Comply with legal obligations

We do not use your information to send unsolicited marketing emails unrelated to the services you've purchased or inquired about. If we send you follow-up emails about related services, you can opt out at any time.

4. How We Share Your Information

We do not sell your personal information. Ever.

We may share your information with:

• Stripe — our payment processor. Stripe handles all payment transactions. Your payment data goes directly to Stripe and is governed by their privacy policy at stripe.com/privacy.
• Base44 — the platform that powers our web application. Base44 hosts the infrastructure that runs youraibestie.net, including form submissions and the client portal database.
• Email service providers — we may use an email platform to send you service communications and follow-ups. These providers only receive the information necessary to send your emails.
• Legal requirements — we may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Your AI Bestie, our clients, or others.

We do not share your business intake information, audit results, or internal notes with any third party for marketing, advertising, or data resale purposes.

5. How We Protect Your Information

We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, or misuse. These include:

• Encrypted password storage for client portal accounts
• Secure HTTPS connection across the entire website
• Restricted access to client data — only Randhi and authorized team members can view intake responses and audit notes
• Payment data handled exclusively through Stripe's secure infrastructure

No method of data transmission over the internet is 100% secure. While we take protection seriously, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

• Audit intake responses and reports: Retained for the duration of our client relationship and for a reasonable period afterward in case you return for future services
• Payment records: Retained as required by applicable tax and accounting laws
• Contact form submissions: Retained for up to 2 years
• Demo submissions: Retained for up to 1 year

You may request deletion of your personal data at any time by contacting us at ailucidsystems@gmail.com. We will honor deletion requests to the extent permitted by law and consistent with our legitimate business needs.

7. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access — the right to request a copy of the personal information we hold about you
• Correction — the right to request correction of inaccurate information
• Deletion — the right to request deletion of your personal information
• Opt-out — the right to opt out of marketing communications at any time
• Portability — the right to receive your data in a portable format

To exercise any of these rights, contact us at ailucidsystems@gmail.com. We will respond within 30 days.

8. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and collect analytics data. Cookies help us understand which pages are visited most, how long visitors stay, and where they came from.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our site.

We do not use cookies to track you across other websites or for advertising purposes.

9. Children's Privacy

Our services are intended for adults running businesses. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve. When we make changes, we will update the "Last Updated" date at the top of this page. If changes are significant, we will notify active clients by email.

Your continued use of youraibestie.net after any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, reach out:

Email: ailucidsystems@gmail.com
Website: youraibestie.net/contact
Business: Your AI Bestie | AI Lucid Systems